Shipping & Returns

Shipping Policy

We partner with trusted suppliers worldwide to deliver quality pet products directly to your doorstep.

Your satisfaction is important to us.

If you are not completely satisfied with your purchase, you may request a return within 30 days after receiving your order.

Returned items must be:

Unused
In original condition
In original packaging

Once the returned item is received and inspected, approved refunds will be issued to the original payment method.

Shipping costs are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with clear photos.

We'll gladly replace the item or issue a refund when appropriate.